Return Policy

We will grant you as consumer 14 days to judge if your purchase is satisfactory. Within this period you can return the product. You can take a close look at the product just like you would do in a shop and test if it lives up to your expectations. If you have your doubts whether you can still change your product then please contact us on +31 26 213 57 41 or info@kmbag.nl. If you are not all satisfied with the product then please return it to us in the original packing and unused. You can read below how to handle. We will refund your money including the original delivery costs within 14 days. You only have to pay yourself for the return shipment.

Products made specially for you, included bags with a non-standard color combination, are excluded from this procedure and cannot be returned .

Businesses are excluded from this policy and cannot return purchased products.

Please if you want to return your purchase send us an email at info@kmbag.nl. letting us know you what goods you will return. It is your responsibility to pack the goods in an acceptable way.

The dispatch address is:
KMbag
Compagnieplaats 104
6822NL Arnhem
The Netherlands

After receiving the returned goods in good condition we will return the value of the returned to your bankaccount within 14 days.